Payment

Deposits – We require a Debit or Credit card deposit to secure your booking.

All deposits are NON-REFUNDABLE and as such, we recommend you obtain travel insurance against cancellation. Deposits are not transferable.

Balances – Our preferred method of payment is cash or debit card. We also accept credit cards, but these may incur an additional administration fee to cover bank charges.

We regret that we are no longer able to accept cheques.

Cancellation

Cancellation by guests: A reservation is a binding contract so, if you need to cancel your booking for any reason, please let us know as soon as possible.
- If you cancel anything up to 5 days prior to your arrival date, there will be no charge, except for your non-refundable deposit.
- If you cancel your booking less than 5 days prior to your arrival date and we are unable to re-let the room, we will charge a cancellation fee equivalent to the cost of one nights stay (per room, where multiple rooms are booked). If you fail to contact us and do not take up your booking by 8pm (20.00) on the day of arrival, the full value of the booking will become payable.
- We would recommend that you take out travel insurance to cover you in the event of cancellation.
- No reduction is made for temporary absence or for departure earlier than confirmed.

Cancellation by us: Should it be necessary for us to cancel a booking, we will contact you immediately to explain the situation and your deposit will be refunded in full. Should you wish us to, we will attempt to book you into another local Guest House or B+B of the same standard.

Damage/Breakages

Ardlogie Guest House is our home (as well as our business) and we do expect guests to treat the premises and contents with care and respect. Whilst within reason some wear and tear is inevitable, guests are responsible for any damage caused or missing items, the repair or replacement of which will, at the discretion of the proprietors, be charged at cost.

Check In 
Guests can check in anytime between 4pm & 6pm (16.00 & 18.00) on the day of arrival. We will always try to be flexible and certainly with prior arrangement, alternative times will usually be possible.

Check Out
Rooms must be vacated by 10.00 on your day of departure.

Ardlogie is a no-smoking guest house - Please respect this request for the benefit of all our guests. Thank you.

Pets – As much as we love our animal friends, pets are not allowed at Ardlogie. Sorry !